× Woklee Pizza

Privacy Policy

  • At AURA Exim, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website or purchasing our products, you agree to the terms outlined in this policy.

    1. Information We Collect

    We may collect the following types of information from users:

  • Personal Information: Includes your name, email address, phone number, shipping address, billing address, and any other details you provide during order placement or account registration.
  • Order Information: Details about the products you order, payment information, and transaction history.
  • Browsing Data: Information related to your visits to our website, such as your IP address, browser type, device information, and pages visited.

  • 2. How We Use Your Information

    We use the information we collect for the following purposes:

  • Processing Orders: To process and fulfill your orders, including payment, shipping, and delivery.
  • Customer Support: To respond to your inquiries, manage your account, and resolve issues related to your purchases or services.
  • Improvement of Services: To enhance your user experience, personalize your interactions with our website, and improve our products and services.
  • Marketing Communications: With your consent, we may send you promotional offers, newsletters, or updates on new products and services.
  • Legal Compliance: To comply with any applicable laws, regulations, or legal requests.

  • 3. Sharing of Information

    We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and marketing partners, to help us deliver our services.
  • Legal Requirements: We may disclose your information if required to do so by law, such as in response to a legal request, subpoena, or government investigation.
  • Business Transfers: If AURA Exim is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

  • 4. Data Security

    We take reasonable precautions to protect your personal information. We use industry-standard encryption methods to safeguard your data during transmission and store it securely to prevent unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

    5. Your Rights and Choices

    You have certain rights regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting our customer service team.
  • Data Deletion: You can request that we delete your personal information by contacting us, subject to legal and contractual obligations.

  • 6. Cookies and Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device when you visit our site. You can control cookie preferences through your browser settings, but disabling cookies may limit your access to certain features of our website.

    7. Third-Party Links

    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and we will notify you of significant changes where required. Please review this policy periodically to stay informed about how we protect your privacy.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: